Frequently Asked Questions
Everything you need to know about your APART Fashion shopping experience.
What is the delivery time for my order?
Within Germany, shipping typically takes 2-4 business days. For international orders within the EU, please allow 5-7 business days for your delivery to arrive.
What is your return policy?
You can return any unworn items within 14 days of receipt. Please ensure that all original tags are attached and the items are in their original packaging.
Which payment methods do you accept?
We offer a variety of secure payment options, including PayPal, Credit Card (Visa, Mastercard), Klarna Pay Later, and SOFORT Banking.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your silhouette.
Are the materials used in APART collections sustainable?
We are committed to quality and longevity. We increasingly integrate sustainable fibers and ensure our manufacturers adhere to high social and ecological standards.
How can I track my shipment?
As soon as your package leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to follow your parcel's journey.